Explore selected work in customer enquiry automation, employee coordination and business operations. Every solution starts with the people and processes it needs to support.
Project overview
Strategy · Design · Delivery
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Featured project
A connected customer enquiry workflow for Mobile Fixer Ltd, bringing Facebook conversations, AI-assisted lead capture and employee follow-up into an organized application.
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A closer look at the thinking, tools and delivery behind a selected project.
A connected customer enquiry workflow for Mobile Fixer Ltd, bringing Facebook conversations, AI-assisted lead capture and employee follow-up into an organized application.
Outcome / notes
Project scope described by the client: central lead collection, employee call follow-up, call/customer records, appointment management and customer comments. No numerical performance outcomes have been supplied.
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Customer Enquiry & Call-Center Automation · Mobile Fixer Ltd
A connected customer enquiry workflow for Mobile Fixer Ltd, bringing Facebook conversations, AI-assisted lead capture and employee follow-up into an organized application.
HR & Attendance Systems · Mobile Fixer Ltd
An employee attendance application for Mobile Fixer Ltd to support the day-to-day management of team attendance in a structured digital workflow.
Employee Scheduling & HR · Mobile Fixer Ltd
Employee calendar and HR workflow solutions developed for Mobile Fixer Ltd to bring scheduling and team-management activities into a more coordinated process.
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